Opening of the self-service DMV kiosk

A new alternative to queuing up at the DMV for your annual vehicle registration payments – a self-service kiosk – has opened at the Maui Lani Safeway store in Wailuku. Car owners can use the kiosk to renew car, truck, motorcycle and trailer registrations, as well as to renew an expired registration up to 10 months and two weeks after it expires.

“Consumers can now register their vehicles, pay for their documents and have everything on hand – all within minutes,” said Lito Vila, head of the motor vehicles and licensing division of the finance ministry. “This gives drivers fast, convenient customer service and gets them back on the road while allowing division employees to focus on the needs of more complex customers. “

Customer use of the kiosk will be closely monitored to see its impact on service center operations, such as reducing wait times for other customers, according to interim finance department manager Scott Teruya. Additional self-service kiosks will soon be available at Safeway stores at Lahaina Cannery Mall and Pi’ilani Village Mall in Kihei.

The kiosk, open every day from 5 a.m. to 2 a.m., houses a self-service kiosk that allows the use of a touch screen to process and print vehicle registration documents and emblems. The machine accepts debit or credit card payments, and customers are charged a 2.5% credit card fee for kiosk transactions.

The self-service terminal is the first of its kind in the state. Introverts rejoice.

Photo courtesy of County Maui

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