UPDATE: T-Mobile confirmed the change to me and made the following statement: “With superphones getting more expensive, the high price may require a down payment. We still have a lot of great options if customers are more interested in the $ 0 down payment price. “
ORIGINAL: Heads up, JUMP! On demand customers because T-Mobile recently implemented a policy change that you should be aware of.
As of October 23, T-Mobile has changed the initial cost for some JOD customers. Documents shared with TmoNews show that customers who do not qualify for credit for devices costing $ 900 or more will be required to make a down payment.
The document shows that some customers will still be able to pay $ 0 upfront for those devices over $ 900. These are customers upgraded to JOD who belong to credit classes A, B, W or 4 and who have more than 3 years of seniority, as well as those in credit class J with any seniority.
Two examples of phones that cost over $ 900 include the iPhone X and the Samsung Galaxy Note 8. Reddit user Davidjill. reports that they were asked to pay $ 230 up front when they tried to switch from a Galaxy S8 to a Galaxy Note 8.
I reached out to T-Mobile for a statement regarding this change, but did not receive a response until the post. If I have any news I will be sure to update this post.